Technology Errors & Omissions
Technology Errors & Omissions (Tech E&O) Insurance protects businesses that design, develop, or provide technology products and services against claims arising from failures in their work, systems, or solutions.
Coverage responds when a client alleges that a software error, system failure, implementation issue, or service disruption caused financial loss, operational interruption, or failure to meet contractual expectations.
Coverage typically includes legal defense costs, settlements, and damages related to coding errors, system outages, implementation failures, cybersecurity-related service issues, or failure to meet performance standards outlined in client agreements.
Coverage may also include protection for:
Software and application failures: Coverage for claims arising from programming errors, bugs, system malfunctions, or defective software performance.
Implementation and integration exposures: Protection against losses resulting from failed system deployments, migration errors, configuration issues, or integration failures.
Service interruption and downtime claims: Coverage for allegations that technology outages or disruptions caused financial harm to clients or third parties.
Contractual performance exposures: Protection related to missed deliverables, failure to meet service-level agreements (SLAs), or technology services that do not perform as intended.
Cyber-related professional liability: Coverage may extend to claims involving security failures, unauthorized access, or technology service vulnerabilities connected to professional services provided.
Unlike traditional Errors & Omissions (E&O) Insurance, which generally focuses on professional advice and service-based negligence across industries, Tech E&O is specifically designed to address the unique operational, contractual, and technology-driven risks associated with software, IT services, digital infrastructure, and technology solutions.
Tech E&O Insurance is designed to help technology organizations protect financial stability, maintain client confidence, and support operational continuity when technology products or services fail to perform as expected.