Guest Property Protection
Guest Property Insurance protects hospitality businesses against financial losses arising from damage to, loss of, or theft of guest belongings while on the insured premises or under the care, custody, or control of the organization.
Coverage is designed to address the operational and liability exposures associated with safeguarding guest property during lodging, hospitality, entertainment, or related service activities.
Coverage typically responds to incidents involving guest luggage, personal belongings, valuables, equipment, or other property damaged, lost, or stolen due to covered events such as theft, fire, water damage, or operational negligence.
Coverage may also include protection for:
Guest belongings and valuables: Coverage for luggage, electronics, personal items, business equipment, and other guest property while on the premises.
Theft, fire, and accidental damage exposures: Protection for losses resulting from theft, fire, water damage, vandalism, or other covered incidents affecting guest property.
Legal liability and claims costs: Coverage for legal expenses, settlements, and covered damages arising from claims alleging failure to protect guest property.
Hospitality and accommodation operations: Protection designed for hotels, resorts, inns, conference centers, vacation properties, and other guest-focused operations.
Temporary storage and handling exposures: Coverage may extend to guest property handled, stored, transported, or managed by the organization during normal operations.
For multinational hospitality organizations, coverage is often coordinated through a Controlled Master Program (CMP), such as the WMB Global Risks Global Master Program, with locally admitted policies where required to support coordinated coverage, regulatory compliance, and centralized claims management across jurisdictions.
Guest Property Insurance is designed to help hospitality organizations protect guest confidence, manage operational liability exposures, and support continuity when guest property incidents occur.